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Tim Hinds

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Top Stories by Tim Hinds

Poorly performing websites, like Twitter's recent fiasco with Ellen's selfie, are a constant source of irritation for users. At first you think it's your computer, or maybe someone on your block is downloading the entire "Game of Thrones" series. But, when nothing changes after refreshing the page once or twice, you give up, mutter under your breath, and move on. Whatever the reason for a website crashing or slowing down, it's bad for business and for your online reputation. According to a survey conducted by Consumer Affairs, a dissatisfied customer will tell between 9-15 people about their experience. And, if your website can't load fast enough (in 400 milliseconds), then most of your customers will search for another website. Understanding how your website performs under pressure is extremely important for any company. But, it can be daunting trying to figure out w... (more)

Will These Five Websites Make the Same Mistake Twice During the Big Game?

It's that time of the year again where millions of football fanatics (and non-fanatics) will be gathered around their TV watching the biggest match of the season, Denver Broncos vs. Seattle Seahawks. Last year the big game reached over 108 million Americans, the third most watched television event in U.S. history. But what many people probably don't know is that the biggest football game of the season also crashed a ton of websites. That's right, websites. When interested customers went online to claim a promotion or to simply check out a product after the ad they were often wel... (more)

Eight Software Testing Buzzwords You Should Know

The industry's jargon can be hard to decipher at times, especially when trying to explain these buzzwords to fellow co-workers within your organization who don't really have a clue what you are talking about. Buzzwords are unavoidable, however there needs to be a clear understanding of what a buzzword is and the testing buzzwords you should know. What Is a Buzzword? A buzzword can be defined as, "a term of art or technical jargon that has begun to have wider use in society among non-specialists who use the term vaguely or imprecisely." Basically, it comes down to the word being s... (more)

Twitter’s Story: How Homegrown Load Testing Tools Can Misfire

The selfie that changed the world, or at least Twitter, has been in the news for the past month. On March 2, 2014, the infamous Oscar selfie of Ellen and her celebrity friends broke a record of 2 million retweets before midnight the same night. That record was previously set by President Barack Obama, hugging first lady Michelle Obama after his 2012 re-election. The selfie caused Twitter to crash for more than 20 minutes, also breaking the record for the longest crash of the social media site. Twitter was infamous for crashing in its early days (anyone remember "Fail Whale?"), so ... (more)

Why Obama Administration Should Have Paid More Attention to Load Testing

October 1, 2013, was the most anticipated date for the Obama administration since his re-election. It was to be the day every American would have access to health care on one centralized website. However, according to at least one report only six people enrolled in Obamacare on the first day. Then shortly after, the entire website crashed along with its infrastructure. The massive crash happened because within the first 10 days of launch HealthCare.gov had over 14.6 million unique views. Something the Obama administration was not prepared for, nor the testers. The website should ... (more)